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Insight Enterprises, Inc. (NSIT) is a Fortune 500 global technology company operating in 19 countries with approximately $7 billion in annual revenue. A leading provider of business-to-business and information technology capabilities for enterprises. Insight focuses on four primary areas: supply chain optimization, cloud, and data center transformation, connected workforce, and digital innovation.

Ticker: NSIT

Sr Manager, Digital Marketing & eCommerce

2001 - 2002

Below are samples of the digital marketing, product, customer experience, and eCommerce initiatives I led at Insight

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My role as Senior Manager of Customer Experience was to collaborate in the development of digital marketing, customer experience, and eCommerce strategy objectives and implement operational processes across the parent company and subsidiaries. I participated in strategic digital customer experience leadership and eCommerce management expertise in a matrix organization. I was part of a team critical in transitioning Insight’s brand to a position of trusted advisor to its clients, transitioning the brand, and enhancing their business performance through innovative technology solutions.

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eCommerce Strategy & Management

I was a primary member of Insight’s cross-functional enterprise eCommerce excellence team with a strategic focus on developing an optimal digital customer experience, resulting in the growth of eCommerce revenue to over $3 billion per year.

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